12 Possum Lane, Norwalk, CT, USA, 06854

1-347-346-1746

• Sales Skills & Customer Service Skills • Change Management for Managers and Employees • All levels of Supervisory and Management Development • Problem Solving and Creative Thinking • Team Building Skills: Communication Skills • Presentation Skills • Cross Culture Awareness • Performance Management • Train the Trainer Courses

Enterprise

Training Consulting, Needs Analysis Learning and Development Corporate Strategy building Training Design Training Delivery Training Evaluation Master Train-the-Trainer Executive Coach

www.teapetraining.com www.linkedin.com/in/teapetraining www.twitter.com/teapetraining

Global Financial Services, travel, engineering, pharmaceutical, non-profit, education & government.

Michael has 18 years experience in the Learning & Development field with a wealth of consulting, design and delivery experience. Most recently Michael held the position of learning and development manager for JPMorgan investment Bank covering the North America region partnering globally for curriculum design/delivery across JPMorganChase. Michael focused on creating strategic learning solutions to develop leaders, reduce risk and improve sales through anchored learning techniques to help organizations move through times of change and encouraging innovation. Projects ranged in size and scope from comprehensive strategies that included everything from reducing risk in operations groups to nurturing leadership behaviors across the management team. Prior to forming his own global training company Michael was at JPMorganChase for 10 years. While at JPMorganChase Michael leg training teams across multiple functional areas including: Operations, Technology, Client Management and Sales. This broad range of training expertise enables Michael to quickly understand how a client's organization "fits-together" and relate to many different training needs. At Netsomar Mike is a sought after training consultant specializing in leadership, sales and business communication skills. Michael is certified in the NBI Whole brain Thinking Communication Styles model, and an Adjunct Professor for the MBA Business Communications Department at New York's Baruch College.

JPMorganChase Magic Travel Group (UK) Bank of America (Merrill Lynch) Performance Consulting International LLC UN Tech & Ops Deutsche Bank UNICEF Swedbank (Royal Bank of Sweden) PALL Engineering Europe (UK) Technical University of Vienna, Austria City University of New York (CUNY) Baruch College Barclays Capital BlackRock National Grid (US) Taylor & Francis Group (Publishing) Algorithmics (IBM)